Case studies
Turning strategy into measurable value.
A selection of engagements where I helped my clients in turning strategy into execution.
A business architecture backbone for national healthcare
I established the enterprise business architecture practice and standardised the planning frameworks across the group, which brought time-to-market down by around thirty percent.
End-to-end services, re-engineered
I re-engineered end-to-end services and restructured how eight departments worked together, cutting paperwork by around seventy-five percent.
Hands-on AI, aligned to strategy
I delivered two public-sector AI implementations, keeping each use case tied to the entity's strategic intent so the AI solved defined business problems.
Sixty public services, one investor experience
I co-led the redesign and digitisation of sixty-plus government services across twelve entities, integrating them into a single investor journey, which lifted the country's Ease of Doing Business index by six places.
A data foundation for AI across many entities
I aligned data sources across more than sixteen entities, giving the AI use cases a consistent, connected foundation to build on.
Raising architecture quality across teams
I set an architecture strategy with IT and business partners, with the standards and ways of working that lifted artefact quality by around fifty percent.
Strategic intent and a target operating model for the group
I helped define and articulate the strategic intent, set the strategy, and design the target operating model, which gave the organisation a single way to manage its digital initiatives across the whole group.
Business-led AI adoption
I prioritised AI use cases against business pain points, the value chain, and strategy, then took the shortlist into working proofs of concept, so investment went to the AI that mattered.
An enterprise architecture office, built from the ground up
I established the enterprise and business architecture practice, its governance and methods, aligned to TOGAF, NORA, and the Business Architecture Guild, giving leadership a shared view to guide investment and change.
Platform rationalisation across a service portfolio
I assessed the service portfolio, capabilities, and customer journeys to decide what to consolidate and what to retire, reducing duplication and simplifying the landscape.
A 360-degree view of the patient
I led a CRM implementation that brought patient data into one connected view, supporting faster and better clinical decisions.
Shaping a global financial services reference model
I contribute to the capability maps, value streams, and information concepts of a reference model that architects worldwide build on.
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